Friday, 22 June 2012

LEVELS OF MANAGEMENT...

There are three levels in management


1)Top Level Management

                                              Top Level Management has performs various functions:

a) Determining Objective:

                                         Top level management set objective for whole the organization which have to be accomplish with the efforts of every employee in the organization.
For example: An objective is set by top management that in the following year the sales of the company has to cross Rs1,000 crore.

b) Determining Policies:

                                      Only at this level policies related to achievement of the objective are formed.Through this all employee will follow these policies and smooth working play in the organization.
For Example: It can be sales policy of a company to just make cash sales only.

c) Determining Activities:

                                      Every organization has to be performed different activities for fulfilment of an objective. So top management decide what type of activities are taken so that our objective can achieve.
For example: Sales, purchase, advertisement, production, research, etc.

d) Assembling Resources:

                                        In this level all the needed resources are assembled which are mainly required for achieving common goal (Organization goal) and for smooth working in an organization. This is very important in realisation of an objective of an organisation.
For example: Capital, raw-material, fixed assets, etc.

e) Approving Budgets:

                                   Every organizations manager's are prepared and show their budgets but final shape i.e. approval is given by top level management. 


2) Middle Level Management

                                                 Middle Level Management has also perform various function:


a) Interpreting Policies:

                                    Only at this level, policies which is framed by top level here are interpreted. It means policy are clearly defines to the subordinate's of manager's. Like marketing manager introduces his/her salesman to the sales policy of the company that at no cost credit sales will made.

b) Preparing Organization set-up:

                                                   In this, every middle level manager prepares outline of his respective department in accordance with the objective of the organisation. Through all this smooth working is going on
and achieve organizational goal.

c) Approving Employees:

                                       In Middle Level Management, every departmental manager appoints employees to fulfil the activities of his/her department. So here employees are appoint so that smooth working can play by manager in an organization.

d) Issuing Instructions:

                                    In this departmental manager's direct their subordinates about what to do and why they have to do. Manager's also arrange needful resources which is required for achieving organizational goal.

e)Motivating Employees:

                                      Middle Level manager's motivate their employees (subordinates) by various means so that they work most efficiently to achieve organizational objectives.


3) Lower Level Management:

                                                  Lower Level Management has also perform some functions:

a) Submitting Worker's Grievances:

                                                        Lower Level manager's are in direct contact with the workmen employees. They themselves sort out the ordinary problems of workmen and submits serious worker grievances to the middle level manager.

b) Ensuring Proper Working Environment:

                                                                   Lower Level manager ensure that proper arrangement of water, electricity, ventilation, cleanliness, etc.is made at the work place. This increase efficiency of worker.

c) Ensuring Safety of Worker's:

                                                    In this manager's ensure safety of their subordinates and worker by providing them proper training of work, by providing good machinery, etc.

d) Helping Middle Level Management:

                                                             Lower Level Management also help Middle Level Management in:
-Recruiting
-Training
-Promoting employees.

e) Inviting Suggestions:

                                        At lower level suggestions are invited by manager's from their subordinates, as how the quality of work can be improved.
                  

                                                    

        



                                                          

                                 

                                           

Thursday, 21 June 2012

FUNCTIONS OF MANAGEMENT

Five Functions of Management:



1) Planning 

                     Planning refers to thinking before hand. Under this it is decided :
      -What is to be done?
      - How it is to be done?
      -When it is to be done?
      -By whom it is to be done?

2) Organising

                          Adjustments of various elements to achieve common objectives. It involves determining activities needed to achieve the objectives, grouping these activities into departments, assigning such groups of activities of manager's and defining inter-relationship among various posts so that unnecessary activities can be eliminated.

3) Staffing

                  Refers to filling and keeping filled the posts with people. It ensures that competent persons are appointed. The chief activities undertaken in it are :

-Recruitment
-Selection
-Training
-Promotion
-Transfer, etc.

4) Directing

                    In this a manager is instructing, guiding, communicating, and inspiring people in the organization.
It includes four activities:

a) Supervision

                    Supervision means monitoring the progress of work of one's subordinates and guiding them properly.

b) Communication

                           It is an art of transferring facts, ideas, feelings, etc. from one person to another and making him understand them.

c) Leadership

                    This the quality which influence the people for achieving the goal of a group or an organization.

d) Motivation

                    This is a process which excites people to work for the achievement of a desired objective of the group or an organisation.

5)Controlling

                         Controlling refers to bring the actual results closer to desired results. Under controlling, deviations are are taken to be noticed in the actual work progress and the standards already determined, the causes of deviations are determined, the causes of deviations are found out and corrective action is taken so that in future the mistakes are not repeated.